2010 WINNERS
The Treasury Award for Improving Public Value through Business Transformation - Joint Winners
WINNER: Counties Manukau District Health Board for the Six Hours Can be Ours initiative
"Six Hours can be Ours" is an initiative focused on transforming the way of running an emergency department to achieve the government’s requirement to reduce hospital waiting times.
It minimised delays in the emergency department of Middlemore Hospital without compromising clinical standards, and ensured the delivery of quality service to their community. This was about getting the staff and the organisation to work together for a common goal.
The judges commended Counties Manukau DHB on the shared ownership of the problem. The way the all parts of the hospital worked together to improve performance in one part of the system, the enthusiastic involvement of people across the organisation, and the commitment of the Chief Executive. Results from the “Six Hours can be Ours” initiative have exceeded agreed targets and provided for shorter stays for patients and improved services have been delivered at a lower cost. As the judges said “It’s a place where you would be happy to take your granny”.
The Treasury Award for Improving Public Value through Business Transformation - Joint Winners
WINNER: Land Information New Zealand for the Landonline 100% Electronic Lodgement project
The Landonline 100% electronic lodgment” project transformed the way New Zealanders transact property. It is a world first integrated online system delivering significant cost efficiencies to everyone.
The time taken to transfer land titles reduced from days to minutes. New technology has also transformed the business. The intellectual property developed is world leading – using kiwi ingenuity and innovation to drive successful business transformation. The project has been a sustained effort over many years and is now delivering significant efficiencies and savings for all parties.
The judges commended LINZ on their vision in recognising the need to reduce costs throughout the system by improving work processes and the sustained commitment to doing so.
It is an example of a Public Sector Agency working well in the “business world”.
The Russell McVeagh Award for Working Together for Better Services
WINNER: Department of Conservation and Horizons Regional Council for the Kia Wharite projects
Judging Criteria
Kia Wharite is a joint programme between the Department of Conservation and Horizons Regional Council. It is a cluster of projects to achieve an integrated approach to managing biodiversity, forest condition and land and water degradation in the Whanganui River catchment.
DoC and Horizons realised that they could deliver their operations more efficiently and effectively by working together. The judges commended DOC and Horizons on the way that this project brings together a wide range of agencies and communities to achieve multiple objectives. These include conservation, employment, economic development, and community development. Early results are very positive.
The Te Puni Kōkiri Award for Crown – Māori Relationships
WINNER: Taupo District Council for the Joint Management Agreement
This agreement between Taupo District Council and the Tuwharetoa Māori Trust Board is the first of its kind between a local authority and Iwi. For the first time Māori will have the opportunity to directly apply their unique knowledge and understanding to the management of these ancestral land resources on an equal footing with Council.
The solution is a reciprocal relationship, with each party seeking to understand the viewpoint, circumstances, capability and operating environment of the other and to compromise when required. Not all the results are yet clear but the relationships are developing positively
The Microsoft Award for Networked Government
WINNER: New Zealand Police, New Zealand Fire Service Commission, St John Emergency Communications and Central Emergency Communications for the InterCAD project
Emergency Communications and Central Emergency Communications for the InterCAD project
Many emergencies require the attendance of more than one emergency service. A road crash may require Police to control traffic and investigate whether an offence has occurred, the Fire Service to extract people from vehicles, prevent fires and clear the road, and Ambulance to attend to injured people.
The InterCAD project addressed this issue by building an electronic bridge between two existing world class call handling and dispatch systems. It provides better services to those who need emergency help.
The judges said that the project demonstrates what can be achieved when agencies commit to overcoming significant technical and organisational complexities to achieve a common purpose- in this case delivering better, safer and more efficient emergency services to the public.
The Talent2 Award for Public Sector Communications
WINNER: Ministry of Social Development and the Families Commission for the Campaign for Action on Family Violence
The Campaign for Action on Family Violence - “It’s not OK” - is a long term programme to change attitudes to and behaviour relating to family violence.
The campaign uses a diverse range of media to share its message, from supporting sports teams to build a violence-free culture within their club to getting the message into popular TV programmes such as Outrageous Fortune and Shortland Street. The judges were particularly impressed by what has been achieved.
Results show that a staggering one in five people who recall the campaign say they have taken action as a result, and six out of ten people believe they could influence someone else’s behaviour.
The State Services Commission and the Leadership Development Centre Award for Improving Performance through Leadership Excellence
WINNER: Ministry of Social Development for the Ministry of Social Development Leadership Cascade
As for any large organisation, the Ministry of Social Development is looking for people with the potential to be great leaders. It identified a need to create a programme specifically tailored to develop future leaders. The MSD Leadership Cascade was created to actively seek out those people and support them to eventually fill senior roles. Strong leadership within the Ministry is the cornerstone for this initiative. The programme used a combination of talent spotting and leadership development with some innovative aspects in the integration of the programmes.
The judges particularly commended Peter Hughes and his senior leadership team for “walking the talk” in identifying and developing high potential individuals in their organisation and providing opportunities for development in the public sector. People identified for leadership are exposed to experiential development opportunities both within the Ministry and in the wider public sector, and opportunities are given for people from other agencies. The approach is highly visible as an example within the public sector, and positive results are evident.
The IPANZ Award for Excellence in Public Sector Media Coverage
WINNER: Radio New Zealand’s Morning Report
In presenting this award IPANZ recognises Morning Report’s consistent and in depth coverage of public sector issues. This is one of the most influential sources of news and information in New Zealand on major issues. We value their professionalism, their persistence in getting the facts, their hard hitting investigations, their willingness to work with us, the breadth and depth of coverage and for being such an important part of sharing public sector matters with New Zealanders.
The Prime Minister’s Award
WINNER: Ministry of Social Development and the Families Commission for the Campaign for Action on Family Violence
The Campaign for Action on Family Violence - “It’s not OK” - is a long term programme to change attitudes to and behaviour relating to family violence. The winner of the The Talent2 Award for Public Sector Communications 2010.
